Generate quotations and marketing collaterals
Insurers generate a wide variety of communications to interact with their customers. It encompasses policies, proposals, forms, notices, endorsements & renewals, claims, annual & portfolio statements, bills etc. However, when it comes to transforming these communications digitally, legacy systems pose significant barriers, leading to inconsistencies in communications.
Key Business Challenges
The new-age customers expect personalized experience at every possible touch point spanning across multiple channels such as print, mobile, web, and email for policy documents, renewal notices and self-service portals. Thus, insurance companies must have a strong customer communication platform that can take care of all the outbound communications with the capability to deliver personalized and targeted communications to the customers.